Did you know that it’s easy to arrange a PAR-sponsored workshop in your area? Whether we send one of our Clinical Assessment Consultants to your location or train a multi-site group via a Webinar, we offer a host of training opportunities customized to meet your needs. PAR is even approved by the National Association of School Psychologists (NASP) and the Continuing Education Board of the American Speech-Language-Hearing Association (ASHA) to provide continuing education credits.

To learn more about our workshops and Webinars, check out our workshop brochure.

 
This interview is a part of an ongoing feature on the PAR blog to better acquaint Customers with PAR staff. We hope you enjoy this inside look into what goes on behind the scenes to develop, create, and deliver your most trusted assessments.

Lauren Rosario, Senior Marketing Analyst

How many years have you worked at PAR? 1

What does an average day at PAR look like to you? My primary responsibility is market research; I engage with our Customers to discover their likes, dislikes, and needs and then find common trends between them. This helps guide the company on what is meaningful and important to Customers during new product development and when marketing products. Market research takes many different forms, from focus groups to large-scale online research projects. In addition to listening to the voice of our customers, I also work on launching new products by developing marketing pieces, videos, advertisements, and other ways to communicate to our Customers all of the great things we have to offer at PAR.

What is the best part of your job? I find market research fascinating because Customer behavior is so interesting; the most beneficial and rewarding moments are when Customers tell me something through research and that feedback changes what we as a company had planned. When that happens, you see firsthand the power of market research insights and the success that comes to companies that value and embrace their Customers’ wants and needs. It’s also very exciting when research I’ve conducted and Customer behavior that follows matches up perfectly.

What would surprise people about your job? Market research is both a science and an art at every stage of the game. There are subtle intricacies in wording and question ordering for even a simple survey that can have a great impact on the results, so having a solid background in market research is critical.

When you aren’t at work, where can you be found? I am taking master’s courses in marketing through Harvard University, so that takes up most of my time. I also love long-distance running with my rescue dog, traveling to new countries with my husband, quilting, and I am involved with my church.

When I first started working at PAR… I was absolutely amazed at how charitable the employees are to needy causes and how exceptionally well the company treats employees. It’s incredibly inspiring to work for a company that is so generous; I’m honored to be part of this team. PAR is a truly exemplary.

The best advice I’ve ever received is… to design a life you love. It’s short, but to me, it motivates me to be determined about loving life.  I have known since I was about 10 that I wanted to have a career in marketing, preferably in a climate that offered palm trees! I absolutely love my career as a marketer and wouldn’t prefer doing anything else.
Are outdated assessment forms cluttering your office? Many Customers are unsure what to do with unused or obsolete test protocols or materials from prior versions of an instrument. Rather than letting them collect dust in a bottom drawer, PAR recommends that you destroy and discard obsolete materials in a secure manner.

If you or your institution doesn’t have access to a secure recycling program, we are happy to help! Simply e-mail custsup@parinc.com or call our Customer Support line at 1.800.331.8378 and a specialist will help you obtain a prepaid return label so we may discard the materials through our corporate recycling program. This program is available only for PAR proprietary products and to our Customers in the United States.

 
This interview is a part of an ongoing feature on the PAR blog to better acquaint Customers with PAR staff. We hope you enjoy this inside look into what goes on behind the scenes to develop, create, and deliver your most trusted assessments.

Danielle Greer, Customer Support Specialist

How many years have you worked at PAR? 1 year

What does an average day at PAR look like to you? An average day in Customer Support consists of processing orders, providing support, answering questions, and resolving issues, just to name a few. It is difficult to cover the range of duties we perform. The goal at PAR every day however is to provide unparalleled service and delight our customers!

What is the best part of your job? The variety of professionals I get to talk to on a daily basis. I get the opportunity to speak with professionals that have been in their field for decades as well as those that are just starting out. I also never know what state, country, or continent I am going to take a call from!

What have you learned by working at PAR? I have learned that it is entirely possible for a company to foster a family-like culture that inspires its employees to not only take pride in their work, but also in their position to give back to the community. PAR provides many opportunities to help those in need, and I believe other companies can learn a lot by the example that PAR sets.

When you aren’t at work, where can you be found? Cycling for miles on the Suncoast Bike Trail!

If I could switch jobs with anyone in the company for a day… I would switch with a Distribution Specialist. In Customer Support, we process a lot of orders for shipment, and sometimes have special requests for our customers that the DC helps with. I believe I could learn a lot from our neighbor department that so quickly and accurately puts together our customers’ orders and is so willing to team up with CS to tackle assignments.

What product or project have you learned the most from? Our department’s “Secret Service” committee. We are always striving to delight our customers in new and creative ways, and we inspire one another by sharing stories weekly about how we went the extra mile for a customer. These are perfect opportunities for the department to learn different ways to make our customers’ day or take a unique approach to resolving an issue.

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