“Real artists ship” is a quote attributed to Steve Jobs of Apple, but around the PAR office, it is a phrase closely associated with Richard Brummer, Senior Manager of Quality Assurance. This week, Richard will be retiring after 12.5 years with the company. When Richard started at PAR in 2004, he thought he would be working on developing psychological assessment products in print. But in the years since, that has only been a small part of his responsibilities. Most notably, he has been a dedicated champion of the PARiConnect platform since the early days of development. Every PAR Customer has felt Richard’s influence—his tireless dedication to making sure each product is error-free, easily understandable, and intuitively designed is clear on everything he touches. Richard has taught all of us so much about creativity, innovation, and – just like his motto – making sure the focus is always on the Customer receiving a product that makes their job easier. Here are a few memories we would like to share: I believe that it was, in large part, Richard’s motivation to speak directly to Customers, gather information on their needs, and transform that into PARiConnect functions that lead to the excellent reputation the system has today. Also, the treats that his wife makes for us are also spectacular. -Julie Alexander, PhD, Senior Clinical Assessment Consultant Richard Brummer at the PARiConnect launch on January 2, 2013. I remember Richard taking over as project manager on the development of PARiConnect. With a gleam in his eye, he courageously led a cross-functional team of employees and outside developers in a short time frame to develop a testing and reporting platform with the focus on the user experience. His leadership taught the entire team that anything is possible with perseverance and focus. I have learned so much from Richard throughout my time and PAR and will miss him tremendously! -Donna Drackett, Vice President/Chief Financial Office I thought the thorough and organized way in which Richard organized and elicited help for testing of the PARiConnect upgrade that was completed in 2015 was masterful! He provided clear and concise explanations of what needed to be tested, and how to accomplish it. It made it easy for many of us to assist. -Kay Cunningham, President and Chief Operating Officer One of my favorite Richardisms: That’s been around since Moses was a Cub Scout! -Sue Trujillo, Manager of Data Collection Richard was a great asset to me when I was developing forms for the first time. I truly appreciate his eye when it comes to usability and what will make sense to our Customers. He continues to be my go-to person for review when I am mocking up a form. -Jenny Greene, Senior Research Assistant Come back tomorrow for Part 2 of this three-part series.