You may not know Cynthia Lumpee by name, but if you have ever ordered from PAR, you have felt her influence. Cynthia is PAR’s Vice President of Customer Service, and she has shaped the entire Customer experience with her focus on providing the very best service in the test publishing industry. After a 32-year career with the company, today is her last day before retirement. Throughout the week, we have shared stories, memories, and well wishes. Today, we share two final well wishes here. Vicki King and Cynthia Lumpee during this year's United Way kickoff event. What an honor it is to propose a toast to Cynthia! I'm sure you have all heard many stories about her along the way. And it's stories like these and countless others that epitomize the wonderful nature and contribution that Cynthia has made to PAR. We are indeed fortunate to have had the privilege of sharing Cynthia's expertise, work ethic, and commitment. She has achieved countless goals and accolades -- too many to mention now. Cynthia has left a remarkable legacy behind and one which will remain with us for years to come. She is leaving PAR a better place than when she found it, and that, in itself, will remain a lasting tribute to her professionalism. We will miss our colleague, a consummate professional, a confidant, a friend, a wise counselor, a shoulder to lean on, a leader, and indeed a lady of note. Remember us fondly and may the years that lie ahead be filled with laughter, happiness and even more dreams achieved. This is our wish for you as we say "so long," but not farewell. -Vicki King, Executive Assistant to the Chairman and CEO In addition to leading the best Customer Support Department in the test publishing industry, Cynthia has been such an important part of PAR’s annual United Way Campaign. Not only has she been a faithful donor at the Leadership level, but she has also been a creative influence in the planning of fun-filled activities and unique decorations for PAR’s United Way week each September. We will miss her positive spirit, suggestions, and involvement as we plan future United Way activities. Cynthia with the Customer Service department during this year's United Way campaign. “The capacity to care is the thing that gives life its deepest meaning and significance.” -Pablos Casals Thanks to Cynthia for caring about her Customers, her fellow staff members, and her community! - Cathy Smith, Vice President Community Relations Cynthia, we wish you the best in retirement!